Forward Deployed Strategist - AI Process Automation

Our staffing agency represents an innovative AI company that automates complex manual human processes for the world's largest companies. Their product allows clients to use English to describe complex processes, which are then executed reliably at scale, transforming tasks that used to take hours into ones that can be completed in a fraction of the time with better-than-human quality.

This 7-employee company, founded in 2023 and backed by $4M in funding (with most capital still left), is seeking Forward Deployed Strategists to work directly with enterprise clients. This in-office role is based in San Francisco.

Solution

Our client has built an AI automation platform that:

• Executes complex processes based on English instructions
• Dramatically reduces time spent on manual tasks
• Delivers better-than-human quality results
• Can perform virtually any task a person can do on a computer
• Scales reliably for enterprise-level operations

Role

• Individual contributor role working in-person in San Francisco
• $150K to $220K base salary (potentially higher for exceptional candidates)
• 3-8 years of experience managing large enterprise contracts ($7-8 figure deals) or in client-facing roles
• Strong technical background required (CS degree, SWE experience, technical consulting)
• Significant programming experience (technical interview included)
• Ideal career trajectory: CS/technical background → sales, consulting, or founder who's worked with large enterprise accounts

Culture

• Fast-scaling organization adding multiple new enterprise customers
• Ambitious team tackling complex automation challenges
• Long-hours environment requiring comfort with ambiguity
• Highly technical and innovative workplace
• Direct reporting to founding team members

Official Job Description

As a Forward Deployed Strategist, you will be inside large companies building great relationships, navigating complex situations, and managing operational rollouts involving multiple parties and stakeholders of all levels.

You will...

• Manage and navigate complex organizations, handle multiple stakeholders, and make customers extremely happy
• Plan ahead and see around corners to ensure smooth deployments with blockers mitigated and key metrics reached
• Conduct extensive process mining with customers, breaking down complex ambiguous processes into precise, actionable steps
• Work directly with customers to iterate on implementations and drive adoption
• Scale deployments from initial pilot to full production volume and beyond
• Define and document best practices that will shape how we deploy to future customers
• Leverage your technical background to help build robust automations using our product
• Dive into the technical details of how specific parts of the automation can work

You...

• Have 3-8 years of experience in customer-facing roles with large enterprises
• Possess a baseline technical background with significant experience navigating large enterprise customers and deals
• Have an ownership mentality to do whatever is required to get work done and make customers extremely happy
• Excel at building relationships and influencing senior executives
• Demonstrate excellent communication and interpersonal skills
• Have a likable personality and great conversational abilities
• Are comfortable with ambiguity and working in a fast-paced environment
• Enjoy customer-facing work and thrive in complex situations
• Potentially have experience as a founder or senior leader at a startup