HubSpot CRM Engineer - AI Video Platform

Our staffing agency represents an innovative AI company that's revolutionizing video call documentation. Their platform frees users from the tyranny of note-taking during conversations, providing a superior alternative to traditional methods. Recently recognized as the #1 Highest Satisfaction Product of 2024, they've built a product-led growth engine where users genuinely love what they've created.

This 25-employee company, founded in 2021 and backed by $17M in funding, has grown to nearly $20M ARR with triple-digit growth. They're seeking their first-ever RevOps/CRM specialist to help scale to new heights. This fully remote role can be performed from anywhere in the United States.

Solution

Our client has built a platform that:

• Eliminates the need for manual note-taking during video calls
• Provides a superior way to remember and share insights from conversations
• Allows users to focus on the conversation instead of documentation
• Delivers first-hand access to important meeting content
• Has achieved exceptional user satisfaction and rapid growth

Role

• Remote position available to candidates anywhere in the United States
• Standard business hours in your time zone
• $150K to $200K base salary plus equity (100K shares vesting over 4 years with 1-year cliff)
• 3+ years of experience in CRM administration and software engineering
• HubSpot expertise strongly preferred, with experience in a SaaS environment
• Inaugural hire for the Revenue Operations team

Culture

• Fast-growing, product-led organization with triple-digit growth
• Autonomous environment valuing direct communication
• Data-driven decision making across all departments
• Strong focus on operational excellence and system optimization
• Opportunity to build the RevOps function from the ground up

Official Job Description

As the inaugural hire on our Revenue Operations team, you'll have a unique opportunity to solve complex challenges at a high-growth startup while setting the foundation for both our RevOps function and your career trajectory. As our HubSpot Architect, you'll play a critical role in optimizing how we engage with customers, scale operational processes, and drive sales performance.

You will...

First 30 Days:

• Conduct a comprehensive assessment of the current HubSpot environment
• Meet with key stakeholders to understand use cases, pain points, and requirements
• Build foundational processes and dashboards to support near-term business objectives

By 60 Days:

• Design and implement enhancements to HubSpot that align with business needs
• Launch new integrations to streamline data flow and improve operational efficiency
• Customize workflows to improve lead management, customer communications, and reporting
• Establish yourself as the internal expert and go-to resource for all things HubSpot

By 90 Days:

• Roll out data governance protocols to maintain system integrity and compliance
• Review HubSpot performance and optimize configurations based on evolving needs
• Develop and deliver tailored training sessions to drive effective platform usage
• Deliver actionable insights to improve CRM-driven performance and strategic decision-making

Ongoing Responsibilities:

• Design and maintain a scalable CRM architecture supporting business growth
• Lead integrations with core systems (data warehouse, marketing automation, analytics)
• Configure and optimize CRM functionality through APIs, workflows, and third-party tools
• Uphold data hygiene and enforce security and compliance best practices
• Implement automation across sales, marketing, and customer success workflows
• Monitor system performance and adapt the CRM to meet evolving needs

You...

• Have 3+ years of experience in CRM administration and software engineering
• Possess strong experience in HubSpot or similar CRM platforms
• Have worked cross-functionally with sales, marketing, and customer success teams
• Bring experience from a startup environment, especially a fast-growing SaaS company
• Have strong expertise in CRM architecture, automation, data management, and sales enablement
• Can integrate CRM systems with external tools via APIs or middleware
• Understand SaaS business models and key metrics like ARR and MRR
• Hold HubSpot certifications (CRM, Marketing Hub, Sales Hub) or equivalent experience
• Communicate with refreshing directness and clarity
• Demonstrate exceptional attention to detail in audience segmentation and reporting
• Excel at project management and cross-departmental collaboration
• Bring an analytical mindset with excellent problem-solving skills