Strategic Projects Lead - Recruiting Marketplace

Our staffing agency represents a fast-growing recruiting marketplace that connects companies with specialized recruiters to fill their hardest roles. With exponential growth of hundreds of new customers per month and revenue increasing 30% month-over-month, they've reached 8-figures in ARR since their founding in 2023.

This 12-employee company, backed by $25M from prestigious investors including founders of Canva, YouTube, Instacart, Eventbrite, Doordash, and Twitch, is seeking Strategic Projects Leads to drive customer success and improve conversion rates. This in-office role is based in San Francisco's North Beach district.

Solution

Our client has built a recruiting marketplace that:

• Connects companies with specialized recruiters for their hardest-to-fill roles
• Centralizes the recruiting process to make it faster and more cost-effective
• Transforms months of hiring efforts into days
• Serves top companies including Scale AI, Ramp, Palantir, and Applied Intuition

Role

• Individual contributor role working in-person at their North Beach San Francisco office
• $90K to $150K base salary, plus competitive equity
• 1-5 years of experience working closely with customers and having full ownership across operations, account management, or product
• Experience at an early-stage startup (joined when under 25 people or at Seed/Series A)
• Graduate of a top university
• Methodical with exceptional attention to detail
• Ability to transform unstructured processes into scalable systems

Culture

• High-growth environment with 30% month-over-month revenue growth
• Mission-critical team being personally built by leadership
• Fast-paced atmosphere requiring high energy and passion
• Opportunity to work directly with founders and shape the company's future
• Customer-centric organization focused on creating passionate, lifelong partners

Official Job Description

As a Strategic Projects Lead, you will be on the front lines of ensuring our rapidly growing customer base becomes passionate, lifelong partners who wonder "how did we ever manage without you?"

You will...

• Own end-to-end customer engagements, from building relationships to ensuring seamless project delivery
• Lead strategic projects that solve our customers' #1 problem - hiring
• Leverage our top recruiters to drive revenue and align operations with customer needs
• Act as the voice of the customer, advocating for an exceptional experience
• Work cross-functionally with sales, product, engineering, and founders
• Combine operations, growth, account management, and problem-solving skills to deliver exceptional outcomes

You...

• Have 1-5 years of experience working closely with customers with full ownership across relevant areas
• Have been the main driver of success where you worked
• Possess high energy and genuine interest in our mission
• Are methodical with top-percentile attention to detail
• Excel at turning unstructured processes into scalable systems
• Have great product sense and operational abilities
• Are certain about joining an early-stage startup and understand what that entails
• Have previously done something undeniably exceptional or have something really interesting/rare about you